All other spam related questions and requests can be addressed here.
End User Quarantine Release (EUQR) FAQ's
In our ongoing effort to block spam while ensuring legitimate email messages come through, we are using an End User Quarantine Release (EUQR) notification. Your feedback allows us to stay in step with spammers and give you a more efficient email system.
Please remember: with the amount of user feedback we receive we might not be able to respond to all your messages. However, rest assured your messages are read and appropriate action is taken. To read the instructions on using the EUQR form click here.
- What is the End User Quarantine Release (EUQR)?
- Why didn't I receive an EUQR today?
- How frequently are EUQR's generated?
- What if an email is destined for multiple users?
- What factors are used to determine whether or not email is spam?
- Does the EUQR show me all of my blocked messages?
- What should I do about spam that gets past the EUQR?
- What about spam that is in my EUQR?
- I regularly receive messages from a certain address that always gets blocked. Is there anyway to have it bypass the EUQR?
- What can I do to help ensure I receive incoming mail?
- What attachments are blocked?
- I think a message I was expecting got blocked but it's not in my EUQR. What should I do?
- How long are blocked messages stored?
If you are not currently receiving an EUQR and would like to, or you have other questions regarding the EUQR that aren't answered here please contact us.
Spam FAQ's
- What is spam?
- How did I get on so many spam lists?
- Is spam protected by national Free Speech laws?
- Is blocking spam censorship?
- Commerce is on the Internet to stay. Aren't anti-spammers just anti-commerce in disguise?
- Isn't spam just the same as traditional paper advertising (third class or "junk" mail)?
- Then isn't spam just the equivalent of traditional telemarketing?
- There is a central clearinghouse you can write to to get your name taken off of most direct-mail-advertisers' mailing lists; is there an equivalent for electronic advertising?
- Is spam legal?
- Where can I advertise?
- What does "spamvertise" mean?
