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Fill out this form and press "Enter". By submitting, you are signifying you have read, understood, and accepted the terms of use outlined in the State of Alabama Email Policy (PDF). If you need help with Outlook Web Access click here.
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Contact Us

Please remember: with the amount of user feedback we receive we might not be able to respond to all you messages. However, rest assured your messages are read and appropriate action is taken.

  • Report a General Email Issue
    This form is for reporting general email issues, such as outages, or for asking questions.
     
  • Report a Spam problem
    Have spam or EUQR related questions? If so, click the above link. This form can also be used to submit requests to have an email address whitelisted. Use the following guide if you need to report spam that was not quarantined.
     
  • Report Missing Email
    This form is for reporting any missing email - email you were expecting from a known source but have not received.
     
  • Alabama Centralized Email (ACE)
    Use this form to submit a request to migrate your agency's email accounts onto the ACE system or ask any questions you have about the ACE system.
     
  • System Administrators
    If you have any concerns or questions about your organization's current setup use this form (System Administrators only, please).

  • ACE Notifications
For Email emergencies, call our helpline at (334) 242-2222.
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